FAQ – KuaiChong — Private Label Pet Products

Are you a factory or a trading company?

We have our own raw material factory and cat litter factory, mainly producing soybean residue powder and cat litter. We are also a supplier to many Chinese pet supplies companies.

Can you provide OEM and ODM services for cat litter?

Yes, we are highly professional in OEM and ODM of cat litter, with over 10 years of experience.

Can you provide free cat litter samples?

Of course, free cat litter samples weighing less than 3 kilograms are welcome. However, you will need to agree to bear the shipping costs.

What about the shipping cost?

For small-batch sample orders, we recommend shipping via express delivery services such as TNT, DHL, FEDEX, or UPS. We will assist you in calculating the estimated shipping costs to ensure your satisfaction. If you require a large quantity of cat litter, we recommend shipping via sea freight. We will introduce a professional freight forwarder to assist you with international transportation.

What is your minimum order quantity?

We accept small trial orders, with a minimum order quantity of 10 tons for custom cat litter.

Can you offer the best price?

Yes, we hope to achieve a win-win situation with our customers. The more cat litter you purchase, the cheaper the price. Moreover, we can also offer affordable prices to potential customers.

When is the delivery date?

The original packaging bags we provide usually take about a week to fulfill an order for one container, but we accept urgent orders. The customized bag will take 2 weeks to complete.

What are the payment terms?

We accept 100% telegraphic transfer payment before shipment.

What certifications does the factory have?

ISO 9001 / REACH / RoHS / CE, SDS can be requested

Can you ship worldwide?

North America, Europe, Southeast Asia, Middle East, sea/air freight + full set of documents.

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Terms at a Glance

The Six Things Every Buyer Asks First

MOQ

Small-batch trial orders accepted. Mixed product lines in one container supported (20GP / 40GP available). Customized cat litter orders: MOQ 10 metric tons per single category.

Trade terms

FOB Qingdao · CIF on request · EXW available

Payment

T/T — first order: 30% deposit + 70% before shipment (Alibaba escrow / L/C available to protect your payment). Repeat orders: 70% against B/L copy. L/C at sight for large orders.

Lead time

Private label: about 2 weeks · Restock: about 7 days · Trial order: 7–10 days

Samples

Free samples — you cover shipping only, and we refund it on your first order

Loading port

Qingdao / LianYunGang / Shanghai / Ningbo — we quote the port nearest to you

These are our standard terms. Tell us your market and volume — we are flexible where it makes sense.

Frequently Asked Questions

The Six Things Every Buyer Asks First

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